Company Review

Appliances Connection Review: Should You Purchase Your Appliances Online?

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We are living in a time where you can purchase almost anything online- even your home appliances.

Appliances Connection is a website that sells top appliances and delivers them for free to your home, business or office.

You can choose from several different categories: laundry, dishwashers, cooking ranges, and air conditioning. They also sell a large variety of commercial appliances for businesses. 

In this review, I’m going to break down everything about this online appliance business and determine if you should consider using this company for your appliance needs. Should you really purchase your appliances online?

Let’s get into the review.

About Appliances Connection

Appliances Connection is a 19-year online company that offers the top appliance brands (BoschGEFrigidaireWhirlpoolLG, and Samsung), and the best luxury brands (VeronaThermadorLa CornueDacorSmeg, and Viking), at incredible prices.

How can their prices be so low? It’s a combination of things. They use manufacturer deals, instant rebates, and mail-in rebates to ensure that you are getting the absolute best price available.

In fact, in our research, they couldn’t be beat for prices online.

You can purchase your appliances with Appliances Connection and have your appliances delivered for free to your home. How is this even possible? How can they offer free shipping?

According to their website, Appliances Connection works the shipping price into the overall cost of the appliance. This means you get incredible savings on the top appliance brands nationally, and it’s delivered right to your home. 

Appliances Connection won’t just deliver your new appliances to your home; they also offer a couple great options. Whether you purchased a new ice maker, fridge, commercial ice maker, or range hood, Appliances Connection will install your new unit and remove the old appliance from your home for a small fee.

Not only a trusted name in residential appliances, they also offer commercial appliances for builders and business clients.

In 2015, Appliances Connection was awarded a GSA Contract, which allowed them to be an appliance supplier to a multitude of government agencies. 

With their massive 200,000 square foot warehouse, Appliances are inspected and ready to be shipped.

Not just a trusted company for home and commercial appliances, Appliances Connection also sells furniture, fitness equipment, plumbing fixtures, televisions, outdoor appliances, and patio furniture. 

Is Appliances Connection Legitimate?

Let’s begin this review by asking a foundational question, is Appliances Connection legit? Or is this company a scam?

On the internet, thousands of reviews for Appliances Connection can be found. It has an overall rating of 4.7/5. They are also listed in the top five best appliance websites, and testimonials can be found online at ResellerRatings (8.3/10), TrustPilot (62% said the company was excellent), houzz (4/5 Stars), The feedback Company (4.7/5 Stars), Google Reviews, SiteJabber, the BBB, and

The information that I provided above proves that Appliances Connection is legitimate and can be trusted to provide the top appliances at unbeatable prices.

We’re going to continue this review with walking you through how this business works and how easy it is to get your appliances online.  

Appliances Connection Review

Appliances connection ship 300-400 shipments a day across the United States. With such a large quantity of products leaving their warehouse, not everyone is going to have a pleasant experience. Sometimes products get damaged or arrive late; this is the problem with shipping anything – there are inconsistencies.

When you’re reading reviews, remember that most people who have a good experience with a business won’t even leave reviews, and those that had a bad experience make their voice heard. 

Someone said this about Appliances Connection,

“very happy with my service with this company, and I saved hundreds of dollars.”

There are a lot of good reviews about this business. Most people are thrilled with the service provided and recommend it to their friends and family members.

Some have a terrible experience with late shipping or damaged products and say things like: 


In our research, we have read hundreds of reviews and comments from people that had their property damaged or had damaged appliances delivered. With so many units delivered daily, not everyone is going to have a good experience.

Also, sometimes Appliances Connection uses a third-party company for delivery or installation of their products which means it’s out of there hands. They are also known to drop-ship from the manufacturer.

At the heart of this company, they want your experience to be a pleasant one.

PROs and CONs With Appliances Connection

There are several PROs for choosing Appliances Connection to purchase your home appliances. 

  • Thousands of products in one place
  • Free Delivery 
  • You have 30 days to return the product as long as it’s not listed as a final sale or already installed. 
  • Installation services and removal of your old appliances

The only CON would be that some people state that there can be delays in delivery which is the deal with any type of company that ships their products.

I guess patience is required.


While we’re talking about delivery, let’s look at the different options available to you. 

Orders are usually processed in 12-48 hours and then shipped. It’s better to have lots of time before you absolutely need the order – there are times when an order gets delayed, or something happens, and it’s longer than expected.

If you receive a damaged product, it’s the spirit of Appliances Connection to make it right. If there are minor damages, then a technician (and this is true because it has happened to us) will come to your home and fix it at no cost to you. 

If the damage to the appliance is CRAZY BAD, you note the damages on the bill of landing and then refuse the order. Appliances Connection will either replace the product or refund your money.

Appliances Connection desires to keep you satisfied and makes sure that you’re a happy customer. When orders are late, and customers unexpectedly deal with damaged products, they get frustrated and lash out in their reviews. 

Every order can be delivered in one of these three options:


Curbside delivery is the most basic option of shipping available to you. With curbside shipping, the delivery personnel leaves your appliance on the curb outside your home. You will be responsible for getting it inside the house. 


With this option, the delivery personnel will get your appliances into the front door, but you will be responsible for getting it to the final destination. 

White-Glove Delivery

With this option, the team will bring your appliance to its final destination. They will uncrate it, unpackage it and remove all the packaging materials. This delivery service includes delivery to the first floor of your home, and you’ll be charged $25 for any extra levels. 

Return Policy

One of the reasons why I like Appliances Connection is because of their 30-day return policy. If you are not satisfied with the product or products that you purchased, you can get a full refund. 

To get a refund, submit a web ticket and receive an RMA number – it’s that simple. 

For someone to receive a refund, the product must still be in new condition. This means that it wasn’t installed, and the warranty card is still blank.

The original packaging has to be sent back and all of the accessories. 

You must ship the product with insured shipping, and you have to pay the shipping cost.

It’s important to know what you’re looking for before you make your order. Appliances connection is not a good website for ordering products and seeing if it’s s fit for your kitchen. It’s a perfect website for those who know what they want and are searching for an excellent price.

How Can You Pay?

Paying for your order is simple. They accept all the major credit cards, PayPal Credit, Paypal, Checks, Money Order, Wire Transfers, BrandSource Financing, Bread Financing, and Purchase Orders.

Also, they offer financing options. 


Is Appliances Connection right for you? It’s a trusted company that ships thousands of products across the country each day. With the massive amount of orders each day, and the thousands of products it ships across the country each week, it still has a high percentage of happy customers. 

Sitejabber has over 100,000 reviews with a 4.7/5 rating – that’s incredible.

This business is a great place to purchase all the appliances for your home using its simplistic website design.

I believe that Appliance Connection is an excellent spot to purchase residential appliances, commercial equipment, and home furniture. 

Appliances Connection Coupons

Save a bundle of cash by using the latest coupons from Appliances Connection, click here to see them all. 


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